Today we're diving deep into the ever-evolving workforce in aging services. Instead of focusing on generations, we are going to look at the workforce in a different way. We've got three distinct groups to focus on: those who've been at it for over 5 years, the 1 to 5-year veterans, and the newcomers...

I recently took a trip with our foster daughters to California. It was their first plane trip and they were so excited! As soon as we were seated, the youngest began asking a lot of questions about how the plane worked and how it was going to get us to our destination. 

The conversation reminded me...

Did you know that employees spend up to 2.8 hours a week involved in some type of conflict in the workplace? That is actual conflict. The data not included in this statistic is the amount of time an individual carries that conflict with them in other parts of their job and personal life. The actual ...

In the ever-evolving landscape of professional development, nurturing future leaders has become an imperative task for organizations across industries. As we strive to cultivate a new generation of capable and compassionate leaders, we must recognize the significance of mentorship, guidance, and sup...

In today's fast-paced world, professionals in the aging services industry (really any professional in healthcare) are constantly faced with the challenge of managing multiple projects and responsibilities simultaneously. With limited time and a never-ending to-do list, finding efficient ways to save...

Should: the word that can create so much havoc in someone's life without them truly realizing it. How does it feel to look at the words "You SHOULD" as you scroll through your feed?

Life is full of this word, regardless of your age. You should be more present, spend less time on your phone, eat bet...

I don't have to tell you how important it is to meet with employees regularly to check in, see how they are doing, provide meaningful feedback, identify any training needs, and just get to know them better. Or do I?

According to research highlighted in the Harvard Business Review, 6 out of 10 emplo...

Your assumptions about a situation or a person don’t do you any favors. In fact, most assumptions are wrong. Let me say that again a little differently: Most assumptions we have about people are false, meaning we don’t have the whole story behind why someone acts or talks a certain way. We tend to j...

As I’m out and about working with different executives, the conversation turns to the fact that there aren’t enough people interested in working in aging services – or healthcare in general anymore. It’s true and there isn’t one simple answer.   

First, the pandemic changed the individuals who made...

Do you feel like your HR systems are working effectively? Are you complying with all of the laws but not sure what employees are actually getting from the system? Do you feel like it needs some serious focus, but you don’t know how to truly evaluate it? Consider the mystery employee.

Don’t know wha...

I was coaching a young and vibrant student from Kansas State University a few years ago. This woman was a go-getter and despite her youth, she was a non-traditional student wanting to be a nursing home administrator after working for about 5 years in the healing sector. 

The first day that we met, ...

Do you remember your first day at a new job? You may have been nervous and not sure what to expect. There is so much to learn to do the job and what if you don’t fit in with the other employees? There are so many what-ifs in a new position. The best-case scenario is if an employer has a solid orient...